IT Glue

Hal connects to IT Glue to read each client’s documentation. Flexible assets, configurations, and documented procedures become part of the context Hal consults on every question.

What Hal reads:

Flexible assets and configurations
Documented procedures and network details
Client records, and references to documented passwords (Hal points you to the entry rather than reproducing the secret)

Why it matters: when a VPN drops or a circuit fails, the documented failover plan, the workaround, and the peer config are already in IT Glue. Hal reads them and tells you whether the current state matches the documented design — turning “what do we do now?” into “this is expected, here’s the documented path.”