IT Glue

IT Glue

IT Glue is a documentation source, an alternative to Hudu for MSPs already running it. Hal reads it so an alert that names a client or a device lands against the documented record rather than a bare identifier.

What Hal reads:

• Organizations — the client records
• Configurations — the documented assets, searchable by name, IP, or serial
• Flexible assets — the custom documentation your team keeps per client

Hal uses the key read-only: every call is a read, and it never touches the IT Glue password vault.

How to connect

In the Hal portal, add an IT Glue API key for your account. Hal tests connectivity before the source goes live. Setup walkthroughs are in Getting Started.

A deployment uses one documentation source at a time — Hudu or IT Glue, whichever you run.

The marketing overview — what IT Glue gives Hal and why — is at /integrations/itglue/.