Hal is an intelligence, built on Anthropic's most advanced Claude models. He ingests every client's Microsoft 365, Google Workspace, and infrastructure logs into a SIEM — read-only — then watches, reasons over, and alerts on them around the clock, all in an open conversational interface. Four roles, one hire, billed per identity.
Four roles. Watching every client every few minutes. One hire — Hal.
One portal across your whole book of business — source health, the triage pipeline, cost, and every alert, updated as Hal works.
Hal watches every client's logs around the clock and cross-references your RMM, documentation, and network for context — so his alerts are conclusions, not noise.
Open a chat and ask Hal anything about a client's SIEM data or environment. He pulls live context from your integrations to answer.
Every log source from every customer, ingested every few minutes, retained for compliance windows, audit-trailed end to end. Built for MSPs — priced by identity, not by ingestion volume.
Read-only by architecture
Every credential you connect is read-only and scoped by you. Cloud sources need no agent at all; the only software Hal puts on an endpoint is a lightweight, userspace log shipper — no kernel driver, no EDR, no write path back into the environment. Nothing Hal deploys can execute pushed code on your fleet — so nothing can take it down.
Cloud sources (Microsoft 365, Google Workspace, Entra ID) connect by API — nothing installed. For Windows event logs, the optional agent is a lightweight Fluent Bit forwarder that reads and ships logs. It never executes code pushed to it.
Nothing Hal installs runs in ring 0. The kernel-mode failure that blue-screens a fleet can't happen here — a bad update to a userspace log shipper can at worst stop log collection, never crash the machine.
You grant the read-only scopes in your own Microsoft or Google admin console — and you can revoke or verify exactly what Hal can see, yourself, at any time.
In July 2024, a faulty CrowdStrike kernel-driver update crashed an estimated 8.5 million Windows machines worldwide — grounding flights and halting hospitals. Hal's endpoint agent is a userspace log shipper with no kernel driver: a bad update can at worst stop log collection, never blue-screen a machine. That class of outage is architecturally impossible here.
See what Hal surfaces across your clients in the first week — with no agents to deploy and nothing to break.